So, Like, Here’s My, Like, Blog A few years ago, I read a piece about a mom and dad trying to rid their daughter of an annoying habit. They knew approaching her directly would result in the kind of defensive spewing expected from your average teenager. So, they decided to take another
Confidently Overconfident Good morning! I don't need to tell you the difference between confidence and overconfidence. That's a job for Wikipedia or your mother back when you got really full of yourself that time. But there is a conversation that needs to happen in the world of sales, one
Do You Have Sales Fever? One of my daughters called me a few weeks ago. She had applied for a new job and was in the midst of the interview process when it suddenly dawned on her, this was not a company she was particularly passionate about. She wanted to know if I thought she should stop the
The Type U Sales Rep Good morning! When you think of the quintessential, straight out of Central Casting salesperson, what comes to mind? If you are old enough to remember WKRP in Cincinnati, it might be a slick in the mold of Herb Tarlick. If you are fortunate enough to either be or work
Time to Set Your Summer Plans It's a Friday in July. You roll your wrist (or check your cell phone) and see the time is 1 PM. Your phone rings. "Dude," the caller says, "were teeing off in an hour and need a fourth. Are you in?" Your ability to instantly say, "Yes," is determined in the
CSR Love Good morning! Driving to work this morning, you get pulled over for speeding. I bet you wish you had made a donation to the Police Benevolent Association so that you could post one of their stickers on your bumper that acts like a, "Get out of jail free" card. The plant screws up
A Year’s Worth of Thanks Good morning! Today, December 30, 2019, I have no sales tip for you. I simply wanted to thank my listeners, viewers, and readers for the best year I've ever experienced on planet Earth. On the business side, business boomed thanks to a disciplined focus and the
Lose Voice, Gain Sale Good morning! Do you ever watch TV with the sound off? It's a completely different experience and one that, as a salesperson, I hope you undertake. Here's why… During the commercials, does a lot of ancillary information that advertisers try to slip past viewers.