Do you understand your customers’ “love languages?”
June 21, 2019 | Bill Farquharson and Kelly Mallozzi with Special Guest Madeline Farquharson from Hibooks
The books Bill Farquharson reads are best described as “different.” That is, they aren’t straight-up business books on sales. This episode of Short Attention Span Sales [S.A.S.S] features a very special guest, Bill’s daughter Madeline who is an avid reader and the Farquharson family book expert as well as Content Editor for the German audiobook company, hibooks.
Listen as Bill and Madi together review The 5 Love Languages by Gary Chapman, a book with tremendous implications for salespeople looking to improve customer relationships. You might even strengthen a few personal relationships as well!